Questions and Answers

Questions about payment

Is there a fee for payment?

Yes, a fee may be charged depending on the payment method. Payments made through online banking or cashless transactions are fee-free.



What is the fastest payment method?

For any payment method, the funds are credited within 1 minute, except for cashless transactions.



I paid by card, but the payment hasn't been credited. What should I do?

Check if the amount was deducted from your card. If it was, please contact our support team; we will manually verify the payment and credit it. If it wasn't deducted, please try to make the payment again.



I'm not from Russia, and I can't pay by card. How can I pay?

Try paying by card through another payment aggregator, such as Paymaster or Interkassa.



Can I pay with bitcoins?

Yes, you can pay through an aggregator. When paying with cryptocurrency, we also ask you to top up your balance by 1 ruble using any other method. In case of refusal, we reserve the right to suspend the provision of services.