About technical support
To reset your password, go to the login page and click on the "Forgot Password?" link. Enter the email address associated with your account and follow the instructions that will be sent to your email. If you encounter any issues, please contact our technical support.
There are several reasons why you may be experiencing issues connecting to the internet. Check if your router is powered on and if the activity indicators are lit. Try rebooting the router and your device. If the problem persists, check for outages with your provider, or contact our technical support for further diagnosis.
To update the software, go to your device's settings and find the "Software Update" or "System Updates" section. If an update is available, follow the on-screen instructions to install it. We recommend connecting your device to Wi-Fi and charging it before starting the update. If you encounter difficulties, please contact our support.
If the program freezes or gives an error, try restarting it. If the problem persists, check for updates for the program and install them. You can also try rebooting your device. If none of these steps help, please provide us with details about the error, and we will assist you in resolving the issue.