This document defines the policy of the Limited Liability Company "Internet Technologies" (hereinafter referred to as the "Company") regarding the processing of personal data and compliance with the requirements for the protection of personal data (hereinafter referred to as the "Policy") in accordance with the requirements of Federal Law 152-FZ dated July 27, 2006 "On Personal Data."
The Policy applies to personal data of users obtained using the telecommunications network "Internet." The processing of personal data of employees is carried out in accordance with the local regulations of LLC "Internet Technologies."
1.1. This Policy uses special terms, the meanings of which are defined in the order specified below. Other terms and definitions not reflected in the Policy will be interpreted by the parties based on current legislation:
The processing of personal data is carried out in accordance with the requirements of the legislation:
3.1. The use of SPD on the site, its individual parts or services means agreement with this Policy and the terms of processing personal data, as well as consent to the processing of personal data.
3.2. The Policy is considered accepted, and consent for data processing is considered obtained when SPD performs any of its actions:
3.3. If the User does not agree with the terms of this Policy, SPD must cease using the site, its part or service, refuse to provide data, and refusal to provide data may lead to the inability to provide services. In this case, the Company is not responsible for any violations of its obligations, as well as for the inability to achieve the expected result for SPD.
3.4. This Policy applies only to the site, services, and services of the Company. The Company does not control and is not responsible for third-party websites that SPD may visit through links available on the site.
3.5. SPD is responsible for the completeness and accuracy of the provided data. In case of discrepancies and/or inaccuracies in the provided data, they must be changed, including by contacting the Company.
4.1. The Operator undertakes to:
4.2. The Operator has the right to:
4.3. The Subscriber undertakes to:
4.4. The Subscriber has the right to:
5.1. The conditions for providing services by the Operator, as well as the stages of providing services, are established by this Contract and are also published on the Operator's website.
5.2. Upon the request of the Subscriber - a legal entity or individual entrepreneur - the Operator issues an Acceptance Certificate for the services provided at the end of each reporting period.
5.3. The Subscriber is obliged to send the Operator the received Acceptance Certificate, signed by them, within 10 (ten) calendar days from the date of receipt of the Acceptance Certificate.
5.4. In case of objections to the Acceptance Certificate, the Subscriber is obliged to notify the Operator by registered letter with acknowledgment of receipt within 15 (fifteen) calendar days from the date of publication of the Acceptance Certificate in the Personal Account and/or its sending by mail and/or email.
5.5. If motivated objections to the Acceptance Certificate are not received by the Operator within 30 (thirty) calendar days from the date of publication in the Personal Account and/or sending of the Acceptance Certificate by the Operator by mail and/or email, the Services and/or Goods are considered provided in full and of proper quality, accepted by the Subscriber, and the Acceptance Certificate is considered signed by the Subscriber.
5.6. Upon the Subscriber's request, invoices, acceptance certificates, and other accounting documents under this Contract are sent to the Subscriber by mail to the address specified in the Personal Account or handed over to the Subscriber at the Operator's office.
5.7. The Subscriber is obliged to independently monitor the timely receipt of invoices, acceptance certificates, and other accounting documents from the Operator. Reissuing and/or sending invoices, acceptance certificates, and other accounting documents for the reporting period, or reissuing these documents for previous periods at the Subscriber's request, provided that their untimely non-receipt occurred through the fault of the latter, is a paid additional service and is paid in the amount of 200 rubles for each set of documents. Payment is deducted from the Subscriber's Personal Account.
6.1. The parties hereby confirm that the information exchanged between them during the preparation and after the conclusion of this Contract is confidential, has value for the Parties, and is not subject to disclosure, as it constitutes a service and/or commercial secret, has actual and potential commercial value due to its unknown nature to third parties, and is not freely available on legal grounds. Any information transmitted through the ticket system or email, as well as received during visits by Subscriber representatives to the data center, is confidential. Photography and video recording in the Operator's data center are prohibited without obtaining the Operator's written consent. In case of a breach of confidentiality regarding the specified information, the Operator has the right to refuse the Subscriber further service, starting from the moment such a breach is discovered, and demand compensation for damages incurred as a result of the Subscriber's breach of confidentiality.
6.2. The information specified in paragraph 6.1 may not be published or transmitted to third parties without the written consent of the other Party during the term of this Contract, as well as for 5 (five) years after its termination for any reason.
6.3. Each Party is obliged to take all reasonable measures necessary and appropriate to prevent unauthorized disclosure of confidential information. The measures taken must be no less significant than those that the Party takes to protect its own information of this kind.
6.4. The Operator has the right to disclose information about the Subscriber only in accordance with the legislation of the Russian Federation.
6.5. The Subscriber has the right to engage freelancers and/or contractors and subcontractors to service their software and/or hardware complex with the transfer of access rights to the ticket system. In these cases, the Subscriber is fully responsible for compliance with the terms of the Contract, including the provisions of Chapter 6 on Confidentiality.
7.1. The Parties are liable for non-performance or improper performance of their obligations under the Contract in accordance with the current legislation of the Russian Federation.
7.2. The Operator does not guarantee that the software or any other materials obtained through the provided services are free from viruses and other malicious components, and is not liable for direct or indirect damage caused to the Subscriber as a result of errors, omissions, interruptions, delays in operation, file deletions, and other defects in data transmission. The Subscriber has no right to claim damages from the Operator for losses incurred in connection with the execution of this Contract, in an amount exceeding the monthly cost of the service provided under the Contract.
7.3. In accordance with Article 44 of the Federal Law on Communications, the Operator has the right to suspend access to the Services in case of violation of the terms of this Contract and/or its appendices by the Subscriber, as well as the current legislation of the Russian Federation. In this case, the Operator has the right to continue charging the Subscriber a fixed amount for storing the Subscriber's information - 300 rubles per month.
7.4. If the Subscriber does not eliminate the violation that caused the suspension of the Services, the Operator has the right to unilaterally terminate the Contract with the Subscriber without any compensation to the latter.
7.5. The Subscriber agrees to indemnify the Operator for claims from third parties who have entered into contracts with the Subscriber for the provision of services that are partially or fully provided to the Subscriber using the Operator's Services and/or Goods.
7.6. The Operator is not liable to the Subscriber and/or third parties for any damage, including losses, as well as expenses related to claims or complaints from third parties that may arise as a result of the Subscriber's actions using the Services provided by the Operator.
7.7. Under no circumstances shall the Operator be liable to the Subscriber for any losses. Losses are understood to include, but are not limited to, loss of income, profits, expected savings, business activity, or reputation.
7.8. The payment of fines does not relieve the parties from fulfilling their obligations under the Contract.
7.9. In cases where mandatory norms are established for certain categories of Subscribers by law, which establish different grounds and limits of liability for the Operator compared to those set forth in this Contract and its appendices, the rules established by law for such Subscribers shall apply.
7.10. The Operator is not liable to the Subscriber:
8.1. All disagreements or disputes that may arise will, if possible, be resolved by the parties through negotiations.
8.2. If an agreement cannot be reached for any reason during pre-trial settlement (in addition to negotiations, which must include, in accordance with the Federal Law of the Russian Federation on Communications, the submission of a claim by the Subscriber and its consideration by the Operator), the dispute arising from this Contract will be considered in the Arbitration Court of the Moscow Region.
8.3. Claims from the Subscriber regarding the provided Services and Goods are accepted and considered by the Operator only in writing and in the manner provided by the current legislation of the Russian Federation on communications.
8.4. To resolve technical issues when determining the Subscriber's fault as a result of their illegal actions when using internet services, the Operator has the right to independently involve competent organizations as experts. In case of establishing the Subscriber's fault, they reimburse the costs for conducting the examination.
9.1. The parties are not liable for delays in the performance or non-performance of obligations under the Contract if the delays or non-performance occurred as a result of force majeure circumstances. Such circumstances include wars, military actions, riots, sabotage, strikes, fires, explosions, floods, or other natural disasters, as well as the issuance of prohibitive regulations by state bodies of the Russian Federation or subjects of the Russian Federation, or local authorities.
9.2. Immediately after receiving information about the occurrence of any circumstances that delay or otherwise hinder the performance of the Contract, the parties notify each other through the ticket system, email, or in writing.
9.3. The parties are not liable for any damage, including losses, as well as expenses related to claims or complaints from third parties that may arise as a result of force majeure circumstances.
9.4. If the force majeure circumstance causing significant violations or non-performance of obligations under the Contract continues for more than 30 (thirty) calendar days, either party has the right to terminate the Contract, having previously notified the other party (5 (five) working days) in writing of its intention to terminate the Contract.
10.1. This Contract establishes that the actions of the Subscriber (their authorized representative), performed in the Personal Account, accordingly change the rights and obligations of the parties and the conditions established by this Contract. Until the Subscriber provides information about the change of the authorized representative with the right to act in the Control Panel, the specified person is recognized as the proper representative of the Subscriber. Information from the Personal Account in writing, certified by the Operator, is considered valid evidence of changes in the terms of the Contract.
10.2. The Operator has the right to disclose information about the Subscriber only in accordance with the legislation of the Russian Federation and this Contract.
10.3. This Contract is a public contract based on Article 426 of the Civil Code of the Russian Federation, and the terms of the public contract are established equally for all Subscribers, except in cases where the law and other legal acts of the Russian Federation allow for the provision of benefits for certain categories of Subscribers.
10.4. The Subscriber may not transfer their rights and obligations under the Contract without the prior written consent of the Operator.
10.5. This Contract remains in force in the event of changes to the details of the Parties, including changes to the names of the Parties, locations, etc. In the event of changes to the details, the Parties are obliged to notify each other within 10 (ten) working days from the date the changes come into effect. In this case, the Subscriber must notify the Operator by sending a notification via email or through the ticket system, or by sending the original notification by mail or courier, while the Operator must post the relevant information on the Operator's website and/or in the Personal Account, and/or send a notification by email, and/or through the ticket system.
10.6. The parties to this Contract recognize the legal force of the text of documents received by email and through the ticket system, on par with documents executed in simple written form. Exceptions to this rule are this contract and all appendices/amendments to it, as well as documents necessary for accounting and tax purposes.
10.7. In case of any doubts on the part of the Parties regarding the receipt and/or sending of messages by email and other actions related to the use of the Operator's interfaces, reliable evidence of the above events will be the data contained with the Operator and stored by its archival service.
11.1. This Contract comes into force from the moment of its conclusion. In accordance with paragraph 2 of Article 425 of the Civil Code of the Russian Federation, this Contract extends its effect to the relations of the parties from the moment of registration of the Subscriber in the Personal Account on the Operator's Site.
11.2. The term of the Contract is automatically extended for the next calendar year, unless one of the parties notifies the other of its termination at least 30 (thirty) calendar days before the end of the calendar year in writing. In this case, the Operator has the right to send such a notification electronically to the Subscriber's email address specified in the Personal Account.
11.3. The automatic extension of the term of the Contract is established for an indefinite period.
11.4. The Operator has the right to unilaterally change the terms of this Contract and its appendices. The Operator notifies Subscribers of changes by posting a message about the changes, the changes themselves, and/or new documents on the Operator's website, and/or in places of interaction with Subscribers, and/or sending a message to the email addresses of the Subscribers specified in the Personal Account, and/or by phone/fax, and/or sending SMS notifications to the details specified in the Subscriber's Personal Account. The Operator is obliged to notify Subscribers of changes at least 10 (ten) calendar days before the changes come into effect.
11.5. If the Subscriber does not agree with the changes being made, they have the right to immediately terminate this Contract by notifying the Operator in writing. If the Operator does not receive written notification from the Subscriber about the termination of the Contract for the specified reasons within 10 (ten) calendar days from the date the changes come into effect, the changes are considered accepted by the Subscriber.
11.6. The Subscriber has the right to unilaterally terminate this Contract at any time and refuse the Operator's Services, provided that all actual expenses incurred by the Operator up to the moment of termination are reimbursed.
11.7. In the case of unilateral termination of the Contract by the Subscriber, the Operator returns any unused advance payments only for fully unused months. Refunds are made only by non-cash means. The transfer of refunded funds to a third party at the Subscriber's request is not carried out.
11.8. Upon the Subscriber's written request, the Operator is obliged to suspend the provision of Services to the Subscriber without terminating the Contract. In this case, the Subscriber is charged for the entire period specified in the request, according to the tariff established for such cases.
11.9. This Contract is automatically terminated or terminated by the Operator unilaterally in the cases described below:
11.10. This Contract may be terminated at any time by mutual agreement of the parties.
**Operator:**
Limited Liability Company Internet Technologies
OGRN 1055010417912
INN 5053041183
KPP 5053041183
**Legal Address:**
144006, Moscow Region, Elektrostal, Lenina Avenue 2-1-122a
**Postal Address:**
144002, Moscow Region, Elektrostal, Gorkogo Street, 14, office 105
**Bank Details:**
Settlement account 40702810240280127793 Sberbank of Russia OJSC, Moscow
Correspondent account: 30101810400000000225
BIK: 044525225